Privacy Policy

Last updated: March 23, 2016

Altruly, Inc. ("Altruly", "us", "we", or "our") operates the https://altruly.com website (the "Service").

Personal Information Collect, Use, Disclosure and Consent

We are committed to providing our clients, customers, members ("you", "your" or "them") with exceptional service. Providing exceptional service may involve the collection, use and, at times, the disclosure of your Personal Information. Protecting your Personal Information is one of our highest priorities. While we have always respected your privacy and safeguarded all Personal Information, we have strengthened our commitment to this goal. This is to continue to provide exceptional service to you and to comply with all laws regarding the collection, use and disclosure of Personal Information. We will inform you of why and how we collect, use and disclose Personal Information; obtain your consent, as required; and handle Personal Information according to applicable law. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of your Personal Information and allowing you to request access to, and correction of, your personal information.

If you are an individual using Altruly, Personal Information may include your name, email address, age, home address, phone number, marital status, income, credit history, medical information, education, employment information, social registration numbers, gender, any photos that you upload to our website, any information you submit when contacting us, any personal information posted in invitations created on our website and, if you choose, social information (from the social networking site you connected with). If you are a Charity or Nonprofit, Personal Information may include your organization name, tax ID, physical address, email address, phone number, fax number, logo digital image, a digital image of the signature of the authorized signatory for your organization, the name and title of the authorized signatory of your organization, birthday and phone number of the person who establishes a Nonprofit account and claims your organization and any other information that is provided to us by GuideStar or any other public databases about your organization.

By visiting our website, submitting information, making a donation or using any of our products or services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and consent to having your data transferred to and/or processed in the United States and/or Canada. If you do not agree to this Privacy Policy, please do not use our website.

If you do not want us to collect information about you, you can simply decide not to submit it to us, but then you may not be able to take advantage of all of the services and products offered on our website.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We will only collect Personal Information that is necessary to fulfill the following purposes:

  • To verify identity;
  • To identify your preferences;
  • To open and manage an account;
  • To ensure you receive a high standard of service;
  • To meet regulatory requirements;
  • To facilitate communication between Altruly and you including, without limitation, responding to your questions or comments, sending emails concerning our products and services including upcoming events, and announcements, or to contact you for feedback regarding us, advertisers or business partners;
  • To administer your account, process donations, provide products or services to you and for Altruly marketing and promotional activities;
  • To provide duplicate copies of donation receipts and/or transaction data to a Charity or Nonprofit to whom you have made a donation to or to a fundraiser to whom you have made a donation (even if you have marked the donation as non-public);
  • To provide a report to a Charity or Nonprofit to whom you have made a donation or to a fundraiser to whom you have made a donation (even if you have marked the donation as non-public);
  • To provide a report to a partner who is helping promote a Charity or Nonprofit to whom you have made a donation; To provide a report to our advertisers or business partners that tells them who responded to a particular offer or to facilitate the fulfillment of an order that you have made with an advertiser or business partner;
  • To provide you with important functionality changes to our website, new Altruly services and, to the extent permitted by law, special offers from Altruly and reputable third parties that we think you will find valuable;
  • To customize, analyze, adjust and improve our website to meet our, advertisers’ or business partners’ needs and expectations;
  • To enforce our agreements with you, prevent fraud and other prohibited or illegal activities, for other legally permissible purposes and generally to ensure that we comply with applicable laws;
  • To send invitations, RSVP's or other emails to friends or event guests based on your instructions;
  • To send electronic messages generated by our system in the form of payment receipts, reminders, notifications, updates or other messages related to fundraisers or events
  • Other legal reasons as apply to the goods and services requested.

We will obtain your consent to collect, use or disclose Personal Information. In some cases, we can do so without your consent (see below). You can provide consent orally, in writing, electronically or through an authorized representative.

You provide implied consent where our purpose for collecting using or disclosing your Personal Information would be considered obvious or reasonable in the circumstances. Consent may also be implied where you have notice and a reasonable opportunity to opt-out of having your Personal Information used for mail-outs, marketing or fundraising and you do not opt-out.

We may collect, use or disclose Personal Information without the consent:

  • When permitted or required by law;
  • In an emergency that threatens an individual's life, health, or personal security;
  • When the Personal Information is available from a public source;
  • When we require legal advice from a lawyer;
  • For the purposes of collecting a debt or protection from fraud;
  • Other legally established reasons.

Altruly may give, share, sell or trade your Personal Information to or with any third parties. Outlined below are just a few examples of how we handle your Personal Information (this may not be an exhaustive list):

  • When you make a donation using the Altruly Service, some of your personal information is given to the Charity or Nonprofit beneficiary. This may include your name, address, email address, donation amount, date of transaction, transaction identification number and may also include the name of the fundraising event associated with the donation. This information may be used by the Charity or Nonprofit to facilitate your participation in an event, to accept and process your donation, or to contact you as otherwise permitted by law. If you wish to stop receiving communications from a Charity or Nonprofit please contact the Charity or Nonprofit directly
  • When you make a donation using the Altruly Service, your name (unless you have marked the donation as non-public or anonymous), comments and donation amount will be listed in each fundraisers dedicated web page. The fundraiser host will also have visibility for all donation amounts and donor names (unless you have marked the donation as non-public or anonymous). The fundraiser host may opt to send a follow-up thank-you note using the Altruly service via the email address provided during processing of the donation.
  • Altruly may send automatically generated updates, reminders or other notices to the emails you have provided to us for your account or to the recipients of the invitations or fundraisers you have created on our website.

We retain your Personal Information for the time necessary to fulfill the identified purposes or a legal or business purpose. We will make reasonable efforts to ensure that your Personal Information is accurate and complete. You may request correction to your Personal Information to ensure its accuracy and completeness. A request must be in writing and provide sufficient detail to identify your Personal Information and the correction being sought.

We are committed to ensuring the security of your Personal Information and may use passwords, encryption, firewalls, restricted employee access or other methods, in our discretion. We will use appropriate security measures when destroying your Personal Information such as shredding documents or deleting electronically stored information, in our discretion.

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third-party services, such as Google Analytics, that collect, monitor and analyze this type of information in order to increase our Service's functionality.

These third-parties may use cookies to help us analyze how our users are using the Service and they have their own Privacy Policies addressing how they use such information.

  • Google Analytics

    Google Analytics service is provided by Google Inc.

    You can opt-out from Google Analytics service from using your information by installing the Google Analytics Opt-out Browser tool: https://tools.google.com/dlpage/gaoptout

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/policies/privacy/

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. If you do not instruct your browser to refuse all cookies or to indicate when a cookie is being sent, your consent to our use of your Personal Information may be implied.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Compliance With Laws

As set out above, and for clarity, we will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Business Transaction

If Altruly, Inc. is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will make reasonable efforts to provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the information, including Personal Information, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Credit Card Information

Altruly does not collect, store or otherwise maintain any credit card information from individuals who make a donation through our website. Donations, including information associated with your credit card, are processed by Stripe.

Information You Publicly Post

Any information you post publicly on our website ("Publicly Available Content") is available to the public without any expectation of privacy or confidentiality. Copies may remain viewable in cached and archived pages or if other users have copied or stored your Publicly Available Content even if you remove the Publicly Available Content. To request removal of your personal information from these areas of our website, contact us using this form. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. The profile you create on our site will be publicly visible.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Minor").

We do not knowingly collect personally identifiable information from Minors. If you are a parent or guardian and you are aware that your Minor has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Minors without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.